REPORTS TO: Clinical Operations Manager
JOB SUMMARY: This individual is responsible for performing an extensive number of data collection functions, as delegated by the physician, to allow for proper diagnosis of the patient’s condition; demonstrating comprehension of the ophthalmic technician skills, as out lined by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO); and providing support to clinical staff of less advanced credentials.
EDUCATION AND EXPERIENCE:
- High School diploma, some college preferred.
- Three to five years experience as an ophthalmic technician.
- Valid proof of certification as an ophthalmic technician.
ESSENTIAL SKILLS AND ABILITIES:
- Strong communication and interpersonal skills.
- Problem-solving and analytical skills.
- Empathetic personality with attention to patient’s needs.
- Strong organization with attention to detail.
- Ability to work as a team member.
- Demonstrated ability to perform comprehensive work-ups on 3.5 patients per hour.
- Demonstrated computer literacy.
- Communication & Patient Care
- Acquaints all new patients with the office procedures to which they will be exposed. Informs patients of the purpose of all tests personally performed and how they will be affected during the tests.
- Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
- Performs accurate and consistent documentation and measurement tasks to include:
- Visual acuity
- Stereo testing
- Confrontational visual fields
- Evaluation of motility
- Pupillary function tests
- Color plates
- Applanation tonometry
- Advanced refractometry
- Angle assessment
- Dilation of pupils
- Visual field testing
- Optic nerve scanning (i.e. OCT)
- Corneal topography
- A Scan and Lenstar measurements
- Educate patients on medications, Pre- post op instructions.
- Responsible for preparing surgical charts and ordering of implants.
- Prepare paperwork and supplies necessary for satellite clinics.
- Other tasks specific to the physician needs as a result of new technologies
- Performs duties consistent with ophthalmic writer/scribe.
- Assists physician with laser procedures.
- Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control.
- Determines which patient should be taken next from the waiting room to have testing initiated. Escorts all patients from the waiting room for data collection. Following testing, make the patient comfortable during wait.
- Maintains a smooth flow of patients to the physician, altering the test sequence as required.
- Provides telephone support regarding ocular emergencies, prescription refills and patient care questions.
- Communicates with reception and lead ophthalmic technician to facilitate proper patient flow.
- Instrument Maintenance
- Troubleshoots instruments as necessary.
- Replaces bulbs.
- Checks connections.
- Performs archiving functions according to manufacturer recommendations.
- Reports any continued difficulty to Clinical Operations Manager.
- Audits clinical supply levels, communicating to lead ophthalmic technician which items fall below par level.
- Performs other duties as required.
- Job Requirements
- Position requires great deal of initiative and the flexibility to handle multiple tasks simultaneously.
- Employee must maintain patient confidentiality.
- Given the level of training required in this position, the employee will be expected to work well independently.
|REQUIRED PHYSICAL EXPECTATIONS:|
|Lifting/Carrying||up to 30 lbs|
This position description is not intended to detail every aspect of your position or list every task you may perform. It is provided as a general overview of the duties and responsibilities and skills required to perform successfully in this position.